Product Updates

Autodesk Subscription 

Simplify your technology upgrades and boost your design productivity with the complete software, support, and training package from Autodesk® Subscription.

With Autodesk Subscription you get the latest releases of your Autodesk® software, incremental product enhancements, personalized web support direct from Autodesk technical experts, and self-paced training to help extend your skills. And with access to a range of exclusive community resources and members-only privileges, you can use the power of your design tools to the fullest and make the most of your technology investment.  

Here are a few benefits of being a Subscription customer:

-All new software updates for Autodesk products on Subscription released during your contract are shipped directly to you
-Direct, one-to-one communication with Autodesk support technicians via web support
-Self-paced e-Learning lessons to help you get the most out of your products
-Extended license privileges and entitlement to run previous versions under certain conditions

More on Subscription (pdf 247kb)

Autodesk Subscription For Autodesk Maya (formerly Platinum Membership)

1. What is Subscription with Gold Support?
Subscription with Gold Support is the new program name replacing Platinum Membership. Subscription with Gold Support members receive access to support options and learning resources on the Subscription Center.

2. What are the benefits of Subscription with Gold Support?
Subscription with Gold Support includes unlimited hotline support, access to product upgrades and updates, a wealth of e-Learning resources, subscription contract and license management functionality through the Subscription Center, and the ability to log hotline cases online.

3. Who qualifies for Subscription with Gold Support?
Customers with Autodesk® AliasStudio™, Autodesk® ImageStudio, Autodesk® Studio, Autodesk® DesignStudio®, Autodesk® SurfaceStudio, Autodesk® Showcase™, Autodesk® Maya®, Autodesk® MotionBuilder™ or mental ray® Standalone software products are eligible to purchase Subscription with Gold Support.

4. I have an existing Platinum Membership contract - how can I access the Subscription with Gold Support content?
To take advantage of the many benefits of Subscription with Gold Support, including online logging and viewing of support cases, access to e-Learning courses, technical documentation, knowledge bases, and the ability to view software licenses and your subscription contract, please log in to the Subscription Center.